Refund policy

Last updated: October 16, 2026

30-day returns

You may request a return within 30 calendar days after your order is delivered. This includes returns because you changed your mind or the size did not suit you. Returned items should be unworn, unwashed and in their original condition, with tags attached. Keep your proof of purchase or order number.

How to request a return

  1. Email info@paisley-boutique.com with your order number and the items you want to return.
  2. Our team will send return instructions. If an item is damaged, defective or incorrect, include a description and, when available, photographs.
  3. Follow the return instructions and send the item to the address below. Retain the shipment tracking or receipt.

Return destination: Paisley Boutique LLC

636 W Lockwood Ave
St. Louis, MO 63119
United States

Return shipping and fees

For a change-of-mind, fit or other non-defective return, the customer pays the return shipping cost. If we sent the wrong item or the item arrived defective or damaged, we pay the return shipping cost and provide instructions for returning it. We do not charge a restocking fee.

Refunds

After receiving and inspecting your return, we will notify you of the outcome. For an approved return, we initiate the refund to the original payment method within 5–10 business days after the inspection. Your bank or payment provider may need additional time to post the refund.

For a non-defective return, the original shipping charge is not refunded. For an incorrect, damaged or defective order, we refund the applicable original shipping charge along with the affected item. Applicable taxes for refunded items are refunded.

Exchanges

Contact us if you need a different size. We can help you arrange a return and place a new order based on current availability. We do not guarantee that an exchange size will remain in stock.

Contact

Paisley Boutique LLC
Email: info@paisley-boutique.com
Phone: +1 314-475-3443

636 W Lockwood Ave
St. Louis, MO 63119
United States

Customer service hours: Tuesday–Saturday, 11:00 AM–6:00 PM; Sunday, 12:00 PM–4:00 PM. Closed Monday. All customer service hours are Pacific Time (Los Angeles local time, America/Los_Angeles). We respond to email within 1 business day. Customer service business days are Tuesday through Sunday.